The Returns summary page provides a list of product returns from customers, which includes information such as customer name, return date and total amount. To access details of each return, click on the 
symbol. To enter a new return, click on the Enter New Return button.
Return Details
The Return Details page captures each line items of the customer return, including product, unit price and quantity. To add a line item to the return, first click on the Add An Item to This Return button, and then fill in the return lines.
